PAYMENT TERMS:

A 50% deposit will be required at the time of booking, and the balance 30 days prior to check-in. Ivy Lea Suites uses online Paypal for payments which allows the use of major credit cards.(there is a 4% fee for this service) Reservations can also be paid through direct bank deposit,email money transfer or personal cheque if reservation is over 30 days in advance.

 

CANCELLATION POLICY:

Due to the seasonality and small size of our operation,we have implemented the following cancellation policy:

If cancellation of rental reservation is requested up to 30 days before rental arrival date then the total amount of the rental deposit paid will be returned minus $25 CDN transaction fee. If cancellation is requested after 30 days before arrival date then no money will be returned and the full rental rate will apply unless the suite/cottage can be re-rented for this period. There will be a transaction fee of $25 CDN assessed from total amount refunded.

NSF CHEQUES

The guest will be charged a $30.00 service fee on top of all rental amounts owing in the case of a cheque that is presented to the bank that does not clear.

 
 
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